Operation Managenent Essay

after(prenominal) completing this chapter, you should be able to 1. Define the marge operations management. 2. aim the three major(ip) functional beas of organizations and cite how they interrelate. 3. chance on similarities and differences between action and improvement operations. 4. detect the operations function and the nature of the operations tutors job. 5. Summarize the two major aspects of touch management. 6. apologize the see aspects of operations management decision making. curtly trace the historical phylogenesis of operations management. . Characterize current trends in business that impact operations management. Chapter 2 Competitiveness, Strategy, and Productivity After completing this chapter, you should be able to 1. 2. 3. 4. angle the three primary shipway that business organizations compete. Explain five reasons for the measly competitiveness of well-nigh companies. Define the enclosure strategy and formulate wherefore strategy is important. treat and compare organization strategy and operations strategy, and explain wherefore it is important to link the two. 5. cast and give examples of metre-based strategies. 6.Define the term crossingivity and explain why it is important to organizations and to countries. 7. Provide or so of the reasons for poor productivity and some ways of improving it. Chapter 3 Forecasting 1. advert the elements of a good forecast. 2. Outline the steps in the forecasting process. 3. label at least three qualitative forecasting techniques and the advantages and disadvantages of severally. 4. par and assembly line qualitative and quantitative blastes to forecasting. 5. string averaging techniques, trend and seasonal techniques, and regression analysis, and acquit typical problems.Explain three measures of forecast accuracy. 7. liken two ways of evaluating and reckonling forecasts. 8. Assess the major factors and trade-offs to consider when choosing a forecasting technique. Chapter 4 Product and Service Design 1. Explain the strategic impressiveness of product and service intention. 2. Identify some winder reasons for design or redesign. 3. separate the key questions of product and service design. 4. careen some of the important sources of design ideas. 5. Discuss the importance of legal, ethical, and sustainability considerations in product and service design. 6.Explain the procedure and goal of life cycle assessment. 7. Explain the phrase the 3 Rs. 8. Briefly describe the phases in product design and development. 9. soma several key issues in manufacturing design. 10. Recognize several key issues in service design. 11. Name the phases in service design. 12. List the characteristics of well-designed service trunks. 13. Assess some of the challenges of service design. Chapter 5 Strategic Capacity Planning for Products and Services 1. 2. 3. 4. 5. Summarize the importance of capacity planning. Discuss ways of defining and measuring capacity.Describe the determinants of in effect(p) capacity. Discuss the major considerations related to developing capacity alternatives. Briefly describe approaches that are useful for evaluating capacity alternatives. Chapter 6 Process Selection and adeptness Layout 1. 2. 3. 4. 5. 6. Explain the strategic importance of process selection. Describe the influence that process selection has on an organization. Compare the basic processing types. Explain the postulate for management of technology. List some reasons for redesign of layouts. Describe the basic layout types, and the main advantages and disadvantages of each.Chapter 7- Work Design and Measurement 1. 2. 3. 4. 5. Explain the importance of acetify design. Compare and contrast the two basic approaches to job design. Discuss the advantages and disadvantages of specialization. Explain the term knowledge-based pay. Explain the purpose of methods analysis and describe how methods studies are performed. 6. Compare quaternion commonly used te chniques for motion study. 7. Discuss the impact of working conditions on job design. 8. Define a standard time. 9. Describe and compare time study methods and perform calculations. 10. Describe work sampling and perform calculations.Compare stopwatch time study and work sampling. 12. Contrast time and sidetrack pay systems. Chapter 8 Location Planning and Analysis 1. 2. 3. 4. 5. Identify some of the main reasons organizations need to make mend decisions. Explain why location decisions are important. Discuss the options that are available for location decisions. charge examples of the major factors that affect location decisions. Outline the decision process for making these kinds of decisions. Chapter 9 caution of tint 1. 2. 3. 4. 5. 6. 7. 8. 9. Define the term quality as it relates to products and as it relates to services.Explain why quality is important and the consequences of poor quality. Identify the determinants of quality. mention the costs associated with quality. Compare the quality awards. Discuss the philosophies of quality gurus. Describe TQM. demote an overview of process improvement. Describe and use various quality tools. Chapter 10 Quality Control 1. List and briefly explain the elements of the control process. 2. Explain how control charts are used to monitor a process, and the concepts that to a lower placelie their use. Chapter 11 core Planning and Master Scheduling 1.Explain what aggregate planning is and how it is useful. 2. Identify the variables decision makers mystify to work with in aggregate planning and some of the possible strategies they can use. 3. Describe some of the graphical and quantitative techniques planners use. 4. Describe the inhibit scheduling process and explain its importance. Chapter 12 MRP and ERP 1. Describe the conditions under which MRP is most appropriate. 2. Describe the inputs, outputs, and nature of MRP processing. 3. Explain how requirements in a master production schedule are translated in to material requirements for lower-level items.Discuss the benefits and requirements of MRP. 5. Explain how an MRP system is useful in capacity requirements planning. 6. Outline the potential benefits and some of the difficulties users have encountered with MRP. 7. Describe MRP II and its benefits. 8. Describe ERP, what it provides, and its hidden costs. Chapter 13 Inventory Management 1. Define the term inventory, list the major reasons for holding inventories, and list the main requirements for effective inventory management. 2. Discuss the nature and importance of service inventories. 3.Explain periodic and perpetual review systems. 4. Explain the objectives of inventory management. 5. Describe the A-B-C approach and explain how it is useful. 6. Describe the basic EOQ model and its assumptions. 7. Describe reorder take models. 8. Describe situations in which the singleperiod model would be appropriate. Chapter 14 JIT and Lean trading operations 1. 2. 3. 4. 5. Explain what is meant by the term lean operations system. List each of the goals of a lean system and explain its importance. List and briefly describe the building blocks of lean. Identify the benefits of a lean system.Outline the considerations important in converting a traditional mode of operations to a lean system. 6. occlusion out some of the obstacles that might be encountered when converting to a lean system. 7. Describe value stream mapping. Chapter 15 Supply Chain Management 1. 2. 3. 4. 5. 6. 7. 8. 9. Discuss the key issues of picture chain management. Name the recent trends in allow for chain management. Summarize the motivations and risks of outsourcing as a strategy. State some of the complexities that are involved with global append chains. List some of the strategic, tactical, and operational responsibilities of supply chain management.Give examples of some advantages of e-business. Explain the importance of supplier partnerships. List the requirements of an effective supply cha in. Name some of the challenges in creating an effective supply chain. Chapter 16 Scheduling 1. 2. 3. 4. 5. 6. Explain what scheduling involves and the importance of good scheduling. Describe scheduling needs in high-volume and intermediate-volume systems. Describe scheduling needs in job shops. Use and interpret Gantt charts, and use the assignment method for loading. Give examples of commonly used priority rules.Summarize some of the unique problems encountered in service systems, and describe some of the approaches used for scheduling service systems. Chapter 17 Project Management 1. Discuss the behavioral aspects of hurtles in terms of project personnel and the project manager. 2. Explain the nature and importance of a work breakdown structure in project management. 3. Give a widely distributed description of PERT/CPM techniques. 4. Construct simple network diagrams. 5. List the kinds of info that a PERT or CPM analysis can provide. 6. Describe natural process crashing and solve typical problems.Management of Waiting Lines After ompleting this chapter, you should be known with delay line terminology, be able to solve typical problems utilize the models presented in this chapter, and answer these questions 1. Describe what imbalance does the existence of a waiting line reveal? 2. Explain what causes waiting lines to form, and why is it impossible to buy the farm them completely? 3. Describe what metrics are used to help managers dismember waiting lines? 4. Explain what are some psychological approaches to managing waiting lines, and why might a manager want to use them? 5. Explain what genuinely important lesson does the constant service time model provide for managers?